Last updated: May 2026
When you place an order or create an account, we collect your name, email address, shipping address, and payment confirmation details. If you contact support or apply to our affiliate program, we also retain the messages and details you provide.
We use your information solely to process orders, arrange cold-chain shipping, provide customer support, send transactional order updates, and — only if you opt in — newsletters and product announcements. We do not make medical, dosing, or efficacy claims, and we never provide usage guidance.
Your shipping address is shared with our carrier strictly to deliver your order. Payment confirmations are verified through our payment processor. We do not sell, rent, or trade your personal information to third parties for marketing.
We use essential cookies for session management and cart functionality only. Optional analytics cookies are used to understand site traffic and are loaded only with your consent.
Account sessions are site-scoped — your Chromatide account does not unlock any other site. Passwords are stored hashed, and access to order data is restricted to authorized staff.
You can update your account details and communication preferences from your account page, or unsubscribe from newsletters at any time. To request deletion of your data, contact us at the address below.
Questions about this policy or your data? Email [email protected].
Chromatide Research Supply · chromatide.app · For research use only · Not for human consumption · 21+